Error Retrieving Information Play Store. There’s a number of known reasons for “Error retrieving information from server [RH01]” error or RH01 In most cases RH01 comes up if Google Play Store app encounters a bug Below are some of.

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1 Navigate to Settings Storage & USB Chached data and select Clear cached data 2 Navigate to Settings Apps Play Store Storage and select Clear cache 320200218201812142017022020160401.

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HOW TO FIX error reterving information from server dfdferh01 PLAYSTORE Hey guys in this video I will show you how to solve error retrieving information.

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Go to “Settings”>“Applications”>“Manage Applications” Select “All” Scroll to and tap “Google Play Store” Tap “Force Stop” tap “OK” tap “Clear data” and tap “OK” Tap the Back button to get back to the applications list Scroll to and tap “Google Service Framework” (or Google Play Services).

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It means “Error retrieving information from server [DFDFERH01]” This is how you can resolve this error Go to Setting>> Go to Application Setting (In some devices application setting is named as apps) Go to All the apps >>Find the Google Play Store>> Clear Cache and Data.